# \#authentication

**URL:** https://forum.crunchdao.com/tag/authentication/8.md

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## [User Registration Fails with "Error: Failed to get authentication token"](https://forum.crunchdao.com/t/user-registration-fails-with-error-failed-to-get-authentication-token/1039)

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**Author:** [@nasty-mo](https://forum.crunchdao.com/u/nasty-mo)\
**Replies:** 4\
**Last updated:** [September 19, 2025, 3:31pm UTC](https://forum.crunchdao.com/t/user-registration-fails-with-error-failed-to-get-authentication-token/1039 "2025-09-19T15:31:40Z")

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A teammate is unable to complete their account registration. On the “Complete your profile” screen, clicking “Complete registration” results in a red error box: “Error: Failed to get authentication token. Please try agai…